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At Your Service

Once your order is placed, it may take up to 5-7 working days to dispatch your order.

Post the parcel is dispatched, shipping takes 2-10 business days or more depending on conditions in your area/city.

You will receive a SMS and email when your order is confirmed and a tracking id (on your email and mobile number) once your order is shipped.

In case a damaged product has reached you, please get in touch with us within 24 hours of delivery.


How We Do It

Exchange Possible - Only if defective or wrong product gets delivered to you.

360° video compulsory for exchange

You need to record a 360° full video of a parcel starting from unpacking the parcel to checking product

Incase there is any defect found in jewellery will be recorded in video and can be served as proof for exchange


Your Data is Secure

 At, we respect your privacy as much as you do. We do not share your personal information with others. This information is only used by and its partners to ensure the fulfilment of the service requested by you. This includes informing you of promotional offers. You can cancel your registration to mark yourself inactive; however, the information you provide shall remain archived in ourservers. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2017.

What we collect

We may collect the following information:

  • Customer Name

  • Contact Information including Email Address

  • Demographic information which includes but not limited to Postcode, Preferences and Interests

  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes.

  • We may contact you via e-mail, phone, fax or mail.

  • We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

TERMS & CONDITIONS reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security or proper administration of the service. disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the local courts. reserves the right to refuse service to anyone at any time and/or cancel order based on our discretion. shall not be responsible for any damage caused by the use of its website.

Contact Us

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